The Global Account Manager serves as the strategic client relationship lead for the client''s global meeting and events programme, ensuring exceptional delivery of account management services and commercial value. This role is responsible for developing and executing the strategic business plan, maintaining strong client relationships at all levels, and driving continuous improvement within the programme. As the primary client-facing relationship manager, this position ensures governance, risk mitigation, and performance excellence across the entire programme. About FCM Meeting and Events Working for FCM Meetings and Events is all about bringing the world together, one event at a time. Attending events is no longer just about "getting together" - it''s about reconnecting, relinking, and reopening the globe. Our shared culture, creativity and systems with parent travel management company, FCM, means our clients receive the best of both worlds. Plus, it means our people are offered award-winning work perks. We don''t just think outside the box, we dance around it. Join our team to work with the best of the best in a flexible, collaborative events agency. The Role Strategy: Primary client contact for inquiries and relationship management Develop strategic business plans to drive programme milestones Deliver progress reports and presentations to stakeholders Identify new business opportunities within client''s global meetings/events programme Governance: Prepare and pre