Occupational Therapist-Blue Badge Assessor (Part-Time)

-28.40 per hour Umbrella | 12 Hours per Week | Solihull

Are you an experienced assessor with a strong understanding of physical and mental health conditions and their impact on mobility and daily living? We are seeking a knowledgeable and professional Blue Badge Assessor to support a backlog of Blue Badge applications within a busy local authority team on a short-term assignment.

This is an excellent opportunity for someone with experience in assessment-based roles who can confidently make evidence-based decisions while delivering a high standard of customer service.

• Rate: -28.40 per hour Umbrella
• Hours: 12 hours per week
• Location: Bluebell Centre, B37 5TN
• Start Date: ASAP, no later than 30th November 2026
• DBS Requirement: Standard DBS
• Working Arrangement: Office-based during training, with flexibility for home or hybrid working once fully competent in the role
• Working Hours: Initially between 9:00am and 5:00pm Monday to Friday. Once established, flexibility may be available, including working up to 6:00pm and weekends. All customer telephone contact must remain between 9:00am and 6:00pm.

• Complete and accurately record desktop and telephone assessments for:
  • Physical disability applications
  • Hidden disability applications
  • Combined disability applications
  • Under 3 eligibility assessments
  • Disability in both arms assessments
• Maintain accurate electronic records using:
  • Blue Badge Digital Service
  • SMBC Cloud Live
• Review supporting evidence and make informed eligibility decisions in line with Blue Badge guidance.
• Communicate ineligibility decisions clearly and professionally in writing using Crystal Mark plain English standards.
• Ensure all assessments and decisions comply with relevant legislation, regulations, and local authority procedures.

• Comprehensive knowledge of physical and mental health conditions affecting both adults and children.
• Experience undertaking assessment-based decision making and maintaining accurate records.
• Strong written and verbal communication skills.
• Ability to work independently and manage workload effectively.

• Sound understanding of how physical and mental health conditions impact mobility and access to services.
• Knowledge of:
  • Chronically Sick and Disabled Persons Act (CSDPA) 1970, Section 21
  • Disabled Persons (Badges for Motor Vehicles) Regulations 2000 (SI 2000/682) and subsequent amendments
  • Department for Transport Blue Badge Scheme Guidance for Local Authorities
• Previous experience completing Blue Badge desktop and telephone assessments.
• Experience using Blue Badge Digital Service and local authority case management systems.

We are looking for a confident and detail-oriented professional who can balance empathy with objective decision-making. You will possess excellent interpersonal skills, be comfortable handling sensitive conversations, and have the ability to explain complex decisions clearly and professionally.

This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. As this role is eligible for an Enhanced DBS check, applicants are required to declare any cautions and convictions that are not protected under current filtering rules.

"If successful, candidates will be required to provide information to support the Solihull Metropolitan Borough Council''s commitment to the prevention and detection of fraud. This information will be processed by the Council''s Internal
Audit Services and may be shared with the National Fraud Initiative (NFI) for data matching"

If you have the relevant expertise and are available to start at short notice, we would be keen to hear from you. Apply today to be considered for this immediate opportunity.