Come and join us as a service and people-focused Credit Controller to join our friendly Credit Services team.The Role: We have just implemented an exciting new system across the business. While this is a massive step forward for City Plumbing, the transition has expanded our Credit Control operational needs. We are looking for proactive Credit Controllers to join us on a permanent basis to help manage the additional credit workload created by this system and support our long-term team growth.As a Credit Controller, you''ll liaise with customers internally and externally to resolve debt and invoice disputes, and review credit limits in line with both spend and risk. You will be part of a highly supportive team where everyone pulls together, especially during big projects like this one. We''re sure you''ll have some fun along the way too!Key Responsibilities To ensure debts are collected when falling due.To ensure all outstanding invoice queries are resolved and collected expediently by liaising with the Branch and/or customer and that all relevant resolutions are documentedTo ensure that any high-risk accounts are brought to the attention of your line Manager.Review of accounts that have exceeded credit limits, where appropriate liaise with senior staff.To identify key issues, such as recurring disputes, recommend resolution and implement.You: You''ll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You''ll enjoy working ..... full job details .....