We have an exciting opportunity for a Trainee Service Advisor to join our Aftersales team at Sytner BMW and MINI Stevenage. This is an ideal opportunity for someone who is passionate about delivering outstanding customer service and wants to build a long-term career with two of the world''s most recognised automotive brands. You don''t need previous motor trade experience. We''re looking for the right person someone with a positive attitude, great communication skills, confidence dealing with customers and, above all, a genuine desire to learn and succeed. About the role As a Trainee Service Advisor, you''ll be one of the key links between our customers and our workshop team. With full training and support from our experienced Aftersales team, you''ll learn how to: Welcome customers and understand their servicing and repair requirements Keep customers informed throughout their vehicle''s visit Explain work clearly and professionally Work closely with our BMW and MINI Technicians, Parts and Service teams Manage appointments and customer enquiries Develop your knowledge of BMW and MINI products and technology Build lasting relationships with our customers Help us deliver the high standards of service our customers expect from BMW, MINI and Sytner Who are we looking for? You may already work in retail, hospitality, customer service or another customer-facing environment and be looking for your next step. What matters most to us is your attitude. You''ll be friendly, ..... full job details .....