JOB TITLE: Legal Support Administrator (Trainee Opportunity)LOCATION: Newton AbbotSALARY: 23,750 starting salary BENEFITS: 25 days holiday plus bank holidays, company social events, health and wellbeing programme, contributory pension, casual dressHOURS: 9:00am-5.00pm Monday - Friday (35 hours)TYPE: Full Time / Permanent THE COMPANY: A well respected and longstanding legal firm specialising in Criminal Law, who provide a friendly and welcoming environment for their employees, plus opportunities to develop. THE ROLE: The Legal Support Administrator is an office support role where you will be assisting the Case Progression Officers with administration duties in the day-to-day progression of cases, working closely with them and their clients.Your previous administration or customer service experience and good IT skills will come into play while you assist the CPO by answering calls and collating information to help the cases move forward to the next stage. DUTIES and RESPONSIBILITIES:Answering telephone calls and passing information in a timely manner.Be the first point of contact for clients, dealing with both new enquiries and existing clients.Working closely with Case Progression Officers and other members in the team to progress cases and provide excellent customer service.Liaising with the Prosecution, Courts, Barrister Chambers and Chambers by both telephone and email.Recording notes of conversations and preparation on files.Taking mitigation and witness statements from c