IT Change ManagerLondon (Hybrid) - 2 days in the office per week £65,000 - £75,000 + BenefitsA IT Change Manager is required for a specialist global insurer undergoing major IT and operational transformation. You will run and evolve a high-volume, global change process that underpins all technology delivery.The opportunity You''ll manage around 150 changes per week across infrastructure, cloud, and applications, leading global CAB meetings and working closely with your US counterpart to keep services stable while driving modernisation. This is not just a static governance post, you''ll refine how Change engages with engineers, developers, and business users, making the process more transparent, automated, and user-friendly.What you''ll doOwn the Change Management process end-to-end: risk assessment, approvals, CAB, and post-implementation reviewLead and facilitate global CAB meetings, bringing structure and engagement to diverse stakeholdersPartner with delivery and service teams to improve how users experience ChangeMaintain compliance with audit and regulatory standards while introducing practical agilityWork with the CMDB and ServiceNow to enhance automation and reportingCollaborate globally to align processes and share best practiceWhat we''re looking forExperience in IT Change Management/ITSM, ideally within financial or regulated enterprise environmentsProven experience chairing CABs and handling large change volumesHands-on knowledge of ServiceNow Change Management and