Business Transformation Manager

Rate - -500 (A day)

Location - London (Hybrid)

Duration - 3 Months (Initially)

Ir35 - Inside (Must use an umbrella company)

Key Responsibilities

• Develop and deliver the transformation and change approach for the programme.
• Assess business impacts and support the design of future ways of working.
• Support the definition and implementation of the target operating model, including roles, responsibilities and service ownership.
• Facilitate workshops and engage stakeholders across multiple teams and disciplines.
• Develop communication, engagement and adoption plans.
• Support training readiness and business transition activities.
• Define and support the tracking of business benefits and outcomes.
• Work closely with project, business and supplier teams to ensure successful adoption of new processes and ways of working.
• Support organisational readiness and operational transition planning.

About You

• Proven experience delivering business transformation and organisational change initiatives.
• Experience defining and implementing operating model and process improvements.
• Strong stakeholder engagement, facilitation and influencing skills.
• Experience developing change, communication and adoption strategies.
• Experience working within complex, multi-stakeholder environments.
• Ability to operate independently and drive outcomes while working collaboratively across project and business teams.
• Experience supporting technology-enabled business change programmes.

Desirable Experience

• Higher Education sector experience.
• Experience supporting SaaS implementation programmes.
• Experience in benefits realisation and performance measurement.
• Experience in service transformation, operational readiness or business process redesign.
• Experience working within customer-facing or service delivery environments.