Hotel Manager
Hotel Manager andndash; Blackpool
Salary: andpound;24,000andndash;andpound;32,000 + Bonus
Accommodation: Live£in option available
andnbsp;Schedule: Full£time, must be on£site to cover weekends
Located just 1,640 feet from Coral Island and within walking distance of Blackpool Winter Gardens Theatre, the Conference Centre, and Blackpool Tower, offering a welcoming stay in the heart of Blackpool. The property features a studio, two apartments, and six bedrooms, along with a garden, terrace, and a range of modern amenities. Guests enjoy clean, comfortable rooms equipped with wardrobes, flat£screen TVs and private bathrooms
Role Overview
The Hotel Manager is responsible for the daily operation and guest experience across the studio, apartments, and bedrooms. This is a hands£on role suited to someone who thrives in a hospitality environment, enjoys guest interaction, and can maintain high standards of cleanliness, safety, and service. As a live£in manager, you will be the on£site point of contact.
Key Responsibilities
Guest Experience andamp; Front£of£House
- Manage daily check£ins, check£outs, and guest communications
- Provide a warm meet£and£greet service and assist guests with planning their stay
- Serve continental breakfast on request and ensure a smooth morning service
- Maintain a friendly, professional presence throughout the property
Property Operations
- Oversee the studio, 2 apartments, and 6 bedrooms to ensure they meet brand standards
- Maintain outdoor areas including the garden, terrace, and outdoor furniture
- Ensure all amenities are functioning and accessible (e.g., wheelchair access, accessible bathrooms, emergency cords)
- Monitor and maintain safety equipment including fire extinguishers, smoke alarms, CCTV, and audible alarms
- Manage key access systems and electronic room keys
Housekeeping andamp; Hygiene
- Perform and supervise daily housekeeping
- Ensure all rooms and shared areas are cleaned to professional standards
- Oversee laundry processes.
- Maintain sanitisation of plates, cutlery, glasses, and tableware
- Ensure removal of shared stationery (menus, magazines, pens)
- Support contactless check£in/check£out procedures
Administration andamp; Compliance
- Manage invoices, bookings, and guest records
- Oversee cashless payment systems
- Ensure compliance with health, safety, and hygiene regulations
- Liaise with health care professionals when required
- Maintain business centre functions
Guest Services andamp; Facilities
- Oversee amenities such as:
- Snack bar
- Picnic area
- Board games/puzzles
- Family rooms
- Pet£friendly facilities
- Ensure 24£hour security and guest support
Skills andamp; Experience
- Previous experience in hospitality, hotel management, or guest services
- Strong communication skills; ability to speak English
- Excellent organisational and multitasking abilities
- Comfortable with hands£on cleaning and housekeeping
- Confident managing guest interactions and resolving issues
- Ability to work independently and work weekends
- Knowledge of health andamp; safety procedures and hygiene standards
Benefi
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