File Handler Assistant - Counter Fraud
The File Handler Assistant role involves undertaking agreed delegated actions in case strategies in order to achieve the best possible outcome in cases. A File Handler Assistant will not have ownership of any of their own cases, they will be responsible for carrying out individual file handling tasks on cases for and in support of the File Handlers.The role will encompass procedural drafting and compliance, investigations and evidential reviews. A File Handler Assistant is expected to own each task delegated to them from start to finish. The role requires attention to detail and to ensure the case files run pro-actively in order to assist the File Handlers'' strategic decision making. There will be exposure to several types of fraud work consisting of the following types of claim:Bogus Passenger Staged/Contrived Fraudulent ExaggerationInduced accidentsLow Speed ImpactLate Notification ClaimsCredit Hire FraudMIB ClaimsOrganised Crime Key AccountabilitiesThe work handled by the File Handler Assistant will be determined by the caseload of the File Handlers that they are aligned with, these include but are not limited to: Litigation Procedural draftingInvestigations Evidential reviews and assessmentsLiaising with policyholders and witnessesProofing of key witnessesWorking with counselInstructing experts - internal and/or external suppliersResolution Negotiation of third party costs in accordance with the CPRDrafting of appropriate settlement documentationOn occasion, and in order
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