Customers want to be heard. Especially when the majority of ours are building their dream home!At Scotframe we are looking for a temporary Customer Champion (initially for a three-month FTC) to represent the customer, being their main point of contact throughout the lifecycle of their project.You''ll see to it that the customers'' needs are considered throughout, issue are fed back internally and facilitate resolutions as and when necessary.Your role will have a big focus on relationship management. Given the nature of the projects, the role can be incredibly rewarding; whilst there is structure to the role, a certain amount of time you''ll be thinking on your feet and reacting to what is thrown at you - this position will suit someone who likes to be kept on their toes, and work with agility.In short, Scotframe manufactures and supplies timber frame kits to commercial developers, from our manufacturing site in Scotland.You can work out of either Cumbernauld or Inverurie, and will be office based for the duration of the 3 month FTC. There may be an opportunity for a permanent role following this, at which time we could facilitate a hybrid working model.What we''re looking for: Excellent customer relationship skills with the ability to develop positive customer relationships to enhance business performancePrevious experience of dealing proactively with customers, ideally in a customer focused role (customer service, looking after key accounts etc.)Strong communication skills a