Luxury Tour Operator

Senior Administrator.

Salaried role £26325 - £29250

Office based – Rochdale

Full time Monday – Friday.

Your Job Description:

We are a luxury travel company seeking a Senior Administrator to join our dynamic and outgoing team. You will be responsible for providing a high level of after-sales support and completing multiple admin tasks required for the business, to ensure our clients receive a smooth, hassle-free holiday experience.

Your role:

You will play a key role in the administration team; managing multiple daily tasks & reports to ensure they are all completed within relevant time frames. Daily tasks include checking supplier invoices against the booking elements, actioning schedule changes, monitoring the inbox and ensuring holidays are paid in line with our terms.

As a senior administrator, you will also be responsible for monitoring outstanding confirmations, checking supplier statements and raising payments or refunds through our finance department.

You will fully support the admin and sales team with supplier queries and use initiative to help resolve any issues that may arise.

Other daily general admin duties include:

• Responding to emails from customers
• Take incoming calls
• Banking cash
• Identify any discrepancies to be resolved
• Regular stock checks and stationery orders.

Your skills:

The ideal candidate will be experienced in dealing with administration to a high standard. You must be extremely organised, efficient and have the confidence and ability to work at a fast pace and under pressure.

• PC literate and display excellent communication skills, both written and spoken
• Proficient in Microsoft Office
• Strong organisational skills with the ability to prioritise tasks effectively
• Managing your workload and being accountable.
• Attention to detail and accuracy in data entry is important.
• Ability to adapt quickly to changing priorities and work well under pressure
• Self-motivated and use your initiative and confidence in dealing with customers, suppliers and colleagues at a professional level with confidentiality and integrity.

Your Benefits:

A Nice product

Company Pension

Free Car parking

Discounted Holidays