We re looking for an organised and approachable Business Administrator / Order Processor to join a small friendly team. This is a varied role where you ll be at the heart of the business, helping to process customer orders, keep things running smoothly behind the scenes, and support colleagues across different departments. There is a growth plan for this role. If you enjoy working with systems, like things to be accurate and well organised, and take pride in providing great customer service, this could be a great fit for you. What You ll Be Doing Processing customer orders accurately and efficiently Entering and updating information on internal systems Supporting customers with order queries and updates Liaising with internal teams such as warehouse, production, or finance Preparing paperwork, reports, and general admin tasks Helping ensure orders are delivered on time and correctly No two days are the same, and you ll play an important role in keeping everything on track. What We re Looking For Previous experience in an administrative, order processing, or office-based role Good attention to detail and a methodical approach to work Confident using Microsoft Office, especially Outlook and Excel Friendly and professional communication skills Someone who enjoys working as part of a team and can manage their own workload Nice to Have (But Not Essential) Experience using ERP or CRM systems Background in manufacturing, logistics, or distribution Exp