Maintenance Helpdesk Administrator job, permanent in Slough, 5 days a week on site, £27,000 - £33,000 Your new companyA fantastic opportunity is available to work on a 2-year contract with the potential to go permanent for a Maintenance Helpdesk Administrator. You''ll be joining a prestigious hospitality and leisure estate set within expansive grounds in the Slough area. Known for delivering high standards of service across its hotel, spa, and event spaces, the organisation prides itself on maintaining a seamless guest experience through efficient operations and responsive facilities support. Your new role As the Maintenance Helpdesk Administrator, you''ll be the first point of contact for urgent repair requests from guests and staff across the estate. You''ll handle incoming calls, assess the nature of the issue, and promptly relay accurate information to the relevant trades teams-including plumbers, electricians, and multitraders. You''ll liaise with multiple departments, including the hotel, spa, and event halls, ensuring that urgent jobs are prioritised and resolved efficiently. The role is working Monday to Friday 8.30am 0 5pm. What you''ll need to succeed You''ll be confident on the phone, calm under pressure, and able to communicate clearly with both guests and internal teams. A background in maintenance administration-ideally within a commercial or hospitality setting-is essential, along with a basic understanding of repair categories to direct issues to the correct