Overview Assistant ManagerHere at Costa Coffee, we want to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork as we serve memorable moments for every one of our customers. In this role, youll be the perfect partner in setting up the store for success.A bit about the roleWorking closely with the Store Manager, youll help make sure that everything about the store is efficient and effective. That means getting involved in operations, store and company culture, customer relationships, and of course, the coffee. This is going to be so much fun. What''s involved? Becoming a brand ambassador and helping us shine Leading the team to deliver an unbeatable coffee experience for every customer Overseeing all aspects of operations, from cash and stock management to Costa standards, policies and procedures to in-store marketing and more Monitoring the store KPI report and translating it into daily and weekly actions Managing, growing, coaching, supporting and delegating to the team all that lovely people stuff A bit about you A passion for coffee and people is just start of what were looking for. What else makes a great Assistant Store Manager? A love of the brand and excitement to be a part of it Top notch customer service skills Supervisory/management experience and a background in hospitality or retail Barista Maestro accredited Equal love of teaching and learning there are so many ways to help each other grow Ability to engage your team ..... full job details .....