Anti-Social Behaviour (ASB) Caseworker Location: Remote (However, we re particularly keen to recruit to support our operational delivery in the following area: Oxfordshire, Buckinghamshire, West Berkshire and Hertfordshire.) Salary: £35,000 per annum Vacancy Type: Full Time Closing Date: 17 December 2025 Here at Stonewater, we are seeking an Anti-Social Behaviour (ASB) Caseworker someone to take ownership of casework from start to finish of the process ensuring our ASB Customer Commitments are understood and delivered. This is an exciting new role within our Customer Experience (CX) directorate. The role is predominantly home based, so your location isn t the most important thing to us. However, we re particularly keen to recruit to support our operational delivery in the following area: Oxfordshire, Buckinghamshire, West Berkshire and Hertfordshire. You ll provide customers with a customer journey that is efficient in terms of delivering resolution and next steps, showing sophisticated influencing and negotiation skills and prepare and present cases at court to an excellent standard. You ll be responsive to changing customer needs and be human by being compassionate, managing challenging conversations with customers who may be experiencing hate crime, domestic abuse, current and past trauma, complex financial issues and a range of complex experiences. Collaboration with our partners in the Police, Local Authority, Mental Health Services; as well as our external mediation a