SME ACCOUNT HANDLERSTOURBRIDGEUP TO 40,000 + STUDY SUPPORT + PROGRESSION OPPORTUNITIESTHE OPPORTUNITY:Get Recruited is partnering with a small independent brokerage in Dudley to recruit an SME Account Handler as the team grows.You''ll join a collaborative business where you can contribute to how the team develops, with study support and opportunities to progress your career.For an SME Account Handler or Commercial Account Handler who enjoys looking after clients and working closely with colleagues, this offers a role where your experience and ideas can make a difference.THE SME ACCOUNT HANDLER ROLE:Building on your experience as an SME Account Handler or Commercial Account Handler, you''ll:Maintain regular contact with existing SME commercial clients, understanding their businesses and reviewing whether their insurance continues to meet their needs.Ask relevant questions and assess client requirements, identifying changes in their circumstances or potential gaps in cover.Respond to customer enquiries clearly and promptly, maintaining agreed service standards and keeping clients informed.Work closely with Account Executives and fellow handlers to coordinate activity and deliver a consistent service.Identify appropriate opportunities to sell or cross-sell insurance products where they meet a client''s needs.Keep files, notes and policy records clear, accurate and up to date so colleagues can provide continuity during absences.Organise your workload effectively, balancing ..... full job details .....