Sales Administrator £13.45 per hour Hybrid Manchester City Centre Monday to Friday 9am to 5pm Ready to make a difference behind the scenes? We''re looking for two organised, confident and customer-focused Skills Administrators to join our team on a temporary basis until March 2027. This is a fantastic opportunity for someone who thrives on speaking to people, managing appointments, and keeping things running smoothly. You''ll play a crucial role in helping businesses and individuals access valuable skills support by managing referrals, arranging appointments and ensuring clients are connected with the right adviser at the right time. What you''ll be doing: ? Contacting businesses and individuals to discuss referrals and confirm engagement ? Coordinating and booking appointments with Skills Advisers ? Managing multiple diaries and scheduling appointments through Outlook ? Recording client interactions and updates on CRM systems (Dynamics) ? Following up missed appointments and outstanding referrals ? Maintaining accurate records and team trackers ? Providing excellent customer service and handling queries professionally ? Working closely with advisers to ensure a seamless client journey What we''re looking for: ? A confident and professional telephone manner ? Experience in customer service, administration, appointment setting or referral coordination ? Strong organisational skills and excellent attention to detail ? Ability to manage multiple priorities and workloads ..... full job details .....