Contract Supervisor (12 Month Fixed Term) Full Time - 37 Hours Per Week Role Purpose: Are you able to lead and supervise contractor performance to deliver high-quality, customer-focused services? Can you work with external contractors to ensure compliance with legislation, internal processes, and best practice to maintain safe, well-managed homes? Broadacres Housing Association is seeking a highly motivated and organised individual to join our Property Services team as a Contract Supervisor to deliver exceptional customer service and ensure a seamless customer journey. The Contract Supervisor will be responsible for overseeing the delivery of various maintenance and construction projects at our properties throughout North Yorkshire and the surrounding areas. Customer visits will concentrate around the York, Tadcaster and Selby areas but office base will be at our Head Office. What You''ll Be Doing: Contractor Monitoring, Evaluation and Communication: Monitor the quality of work being performed and ensure compliance with all safety regulations and industry standards. Deliver Excellent Customer Experience: Coordinate with internal scheduling and Contact Centre teams as well as liaising diligently with customers, to minimise disruptions and ensure customer satisfaction. Tender Process and Contractual Relationship Administration: Review and approve project invoices using NatFed rates and track expenses to ensure costs stay within budget. Health, Safety and Compliance: Supervis