Technical Support andamp; Business Analyst (1st andamp; 2nd Line) - £27k-£32k depending on experience + Flexible Benefits - Hybrid (Central London) - Permanent role NO Sponsorship is given for this role. Salary: £27,000 - £32,000 (depending on experience) Location: Central London (King''s Cross area) Work Pattern: Hybrid/office-based days to be agreed, minimum 2 days per week Job Overview We are a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium, and Switzerland) looking to recruit a permanent Technical Support andamp; Business Analyst to join our team. We deliver a range of services from IT Consultancy, Software Project Development, and Application Support Services for our corporate clients covering Insurance, Retail, FMCG, Music andamp; Entertainment Publishing, Automotive, Logistics andamp; Leasing, and Charity domains (including UN organisations). As OCS Consulting is part of an Employee Ownership Trust, after a qualifying period, the successful candidate will be able to contribute to the company''s future vision and share in the profits. This hybrid role bridges the gap between technical operations and business requirements. You will provide critical 1st and 2nd line application support while analysing business needs, writing documentation, and assisting with testing. This role is ideal for a keen analyst who enjoys both solving immediate technical issues and improving long-term business processes. Role Requirements: Mandatory Experience ..... full job details .....