Our client, a leading name in the hire and site solutions industry, is looking for a Sales and Customer Service Advisor to join their busy Site Solutions Team.This is a fantastic opportunity to be the first point of contact for all site-based customer enquiries. You''ll deliver fast, accurate, and professional service - ensuring the right solution is provided every time, from new hires to off-hires and everything in between.Bringing together your product knowledge, sales ability, and excellent customer service skills, you will play a key role in building strong customer relationships and supporting our client''s reputation for delivery excellence.Key Responsibilities - Customer Solutions Coordinator: Act as the first point of contact for all incoming calls, emails, and digital enquiries Provide expert advice on suitable products, services, and hire options Accurately process hires, off-hires, and amendments in line with company procedures Adopt a consultative sales approach - spotting up-sell opportunities and adding value to every order Build and maintain strong working relationships with regular site contacts Escalate any delays or service issues early to maintain customer trust Ensure all records are accurate and fully compliant with internal processesExperience and Skills Required - Customer Solutions Coordinator: Previous experience in sales and customer service (hire, construction, or service industries preferred) Strong interpersonal skills with the ability to build ra