REPAIRS SCHEDULER/ PLANNER ROLENorth LondonHybrid Working following training Exciting opportunity to join a large Property Services ContractorKey purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. Key responsibilities:Managing operatives diariesLiaising with tenants and operatives to arrange repairsPlanning repairs works for pre and post inspection, reactive, voids and emergency repairsPrioritising emergency worksBooking appointments and allocating works to the available operatives, and following works from start through to completionEffectively communicate any concerns about work quality and ensure operatives have the right material to complete their workEnsure all relevant data is up-dated on a timely basisAccurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors.Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments.Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered.Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed.Ensure requirements of Health and Safety legislation are followed and underta