Customer Account ManagerBuckinghamshire (Hybrid - 2 days office-based per week) 35,000 - 45,000 + commission Permanent 37 hours per weekOur client is a leading energy management consultancy, supporting organisations with energy services, compliance, and carbon management. Due to continued growth, they are looking to appoint a Customer Account Manager to manage and grow an established portfolio of business customers.The RoleYou''ll manage a portfolio of approximately 400 business customers, acting as the primary relationship owner. The focus is on retention, contract renewals, and revenue growth through structured account management and value-led upselling, working closely with internal teams to deliver a strong customer experience.Key ResponsibilitiesManage and develop an existing portfolio of B2B customersOwn customer relationships, renewals, and service extensionsIdentify and deliver upsell and cross-sell opportunitiesConduct structured account reviews and customer profilingMaintain accurate CRM records and reportingCollaborate with internal teams to ensure smooth service deliveryAbout You3-5 years'' experience in B2B account management or salesExperience within energy, utilities, or a related services sector preferredProven track record in renewals, retention, and revenue growthStrong relationship management and commercial skillsConfident managing a large customer portfolioWhy Join?Competitive salary + commissionHybrid working (office and home)Flexible holidays and contr