Call Assist specialises in providing 24/7 vehicle assistance services, primarily following a breakdown or accident. We reach our customers fast by working with our networks of independent Recovery Operators situated throughout the UK and Europe.Call Assist works with many companies providing a rescue service on their behalf, either behind their brand or under the Call Assist Rescue brand. Anyone who has broken down on a busy motorway or suffered an accident late at night can relate to our motivation in taking the stress away from our customers and professionally manage the situation in a considerate manner.With a proven formula and thanks to our team of employees tirelessly delivering an award winning service, our desire to always improve and never become complacent has ensured Call Assist has held long term contracts with many of our key partners.Our core values are: We work as a team We are professional We are proud of what we do We are progressive and forward-thinking We are fully committed to achieving the best for our customers and clients We are passionate and enthusiasticTo help us to provide the very best service, we are looking for Rescue Co-ordinators to join our Colchester offices.Job purpose and Training: Dealing with inbound calls from customers who require breakdown recovery on behalf of our brand and other partners. There is no selling involved and you will not be cold calling. Our training is 4 weeks of office-based learning plus 2 weeks live phone training wi