Job Title?Perl Programmer / Technical Support AssistantCompany OverviewBB Online is an established ICANN-accredited domain registrar, trading in the UK since 1997. The company specialises in international domain name registration, portfolio management, and web hosting services, supporting customers from individuals to global organisations.OverviewWe are seeking a reliable and versatile Perl Programmer who can also provide first-line technical support and handle incoming customer calls. This role combines software development with customer-facing support duties, making it ideal for someone who enjoys both programming and helping users solve practical problems.Key ResponsibilitiesPerl Development • Develop, maintain, and support Perl-based applications and scripts • Troubleshoot and debug existing systems • Write clean, maintainable, and well-documented code • Integrate systems and automate routine processes • Perform software testing and implementation supportTechnical Support • Answer incoming support calls and emails • Provide first-line technical assistance to customers and staff • Diagnose and resolve common software and network issuesGeneral Duties • Communicate clearly with both technical and non-technical users • Prioritise workload effectively between development and support tasks • Work collaboratively with other team members • Maintain confidentiality and data security standardsRequired Skills and Experience • Experience programming in Perl • Familiarity with Linux/U