Credit Controller / Accounts Receivable Specialist

Location: Peterborough

The Opportunity

We are currently recruiting for a Credit Controller / Accounts Receivable Specialist to join an established business based in Peterborough.

This is an opportunity for someone with experience in credit control or accounts receivable who enjoys building strong customer relationships, managing outstanding debt and ensuring payments are collected within agreed timescales.

The successful candidate will be confident communicating with customers, comfortable managing their own workload and have strong IT skills, particularly in Excel and accounting or ERP systems.

Key Responsibilities

• Manage customer accounts and monitor outstanding balances.

• Proactively contact customers to secure payment of overdue invoices.

• Build and maintain strong working relationships with customers.

• Arrange customer meetings and follow up on agreed payment actions.

• Investigate and resolve invoice queries, discrepancies and payment disputes.

• Monitor aged debt and take appropriate action to reduce outstanding balances.

• Maintain accurate customer account records and ensure all activity is documented.

• Work closely with internal departments to resolve account issues and support timely payment.

• Produce reports and provide updates on outstanding debt and collection activity.

• Identify potential payment risks and escalate issues where necessary.

Skills and Experience

• Previous experience in Credit Control or Accounts Receivable is essential.

• Good working knowledge of Microsoft Excel.

• Strong computer literacy and confidence using accounting or ERP systems.

• Excellent communication and relationship-building skills.

• Confident arranging customer meetings, discussing outstanding balances and following up to secure payment.

• Highly organised, with good attention to detail and the ability to manage competing priorities.

• A proactive approach to problem-solving and debt collection.

Desirable Experience

• Experience using Power BI.

• Knowledge of credit insurance.

• Experience in debt recovery.

• Previous experience working within a manufacturing environment.

The Ideal Candidate

We are looking for someone who is confident, commercially aware and comfortable having conversations with customers about outstanding payments. You will take ownership of your accounts, build positive customer relationships and be persistent and professional in ensuring payments are collected on time.