Client Services Administrator
Job Description Summary Engage with customers in response to sales enquiries fulfilling requirements of quotations, purchasing, delivery and sales invoice preparation. Duties, Tasks and Responsibilities include Answering incoming calls promptly in a clear and professional manner Monitor, manage and respond to BOP e-mails Monitor and manage inflight BOP requests Manage company supplier database Liaise with suppliers to obtain competitive quotes and availability Maximize approved supplier portals for stock availability, pricing, ordering and tracking through to delivery confirmation Build client quotes on the system, follow checking and approval process, manage process through to obtaining client approval To ensure you understand unique customer approval process, which must be followed and recorded accurately Upon customer approval of quote create and issue sales orders as confirmation Raise official purchase orders and manage approval as required Managing orders with suppliers to include chasing, tracking, communicating ETA s through to delivery of stock Managing incoming deliveries, receipt stock on the system and process through to service Process current orders, where stock is available, with Service to meet customer delivery requirements Ensuring goods packaged and delivered, liaising with courier or delivery companies and customer Raise SOW s for e-sign as required and process through to client approval and ensuring filing as required with SO s for project works. ..... full job details .....
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