We''re working with a well-established business in Poole looking to recruit a Customer Service Adviser to join their busy and supportive team.This is an excellent opportunity for someone with telephone-based customer service or sales experience who enjoys building strong customer relationships and providing a high level of service. The role combines customer service, account management, order processing, and general administration.Key Responsibilities:Manage customer accounts and build strong client relationshipsHandle incoming calls and resolve customer enquiries professionallyProcess customer orders accurately and efficientlyProactively contact customers regarding product availability and alternativesPromote current products and identify sales opportunitiesLiaise with internal teams to ensure orders and enquiries are handled promptlyComplete general administration and maintain accurate recordsRequirements:Previous telephone-based customer service or sales experienceExcellent communication and organisational skillsConfident using systems, Outlook, and ExcelStrong attention to detail and accuracyCustomer-focused with a proactive and professional approachAbility to manage multiple tasks in a busy environmentWhat''s on Offer:Opportunity to join a well-established businessSupportive and collaborative working environmentTraining and development opportunitiesVaried role combining customer service and salesLong-term career progression opportunities This is a fantastic opportunity ..... full job details .....