IT Service Manager - User Experience and Software Assets National Charity £38,000 - £45,000 per annum Flexible Hybrid / Remote 29 days'' annual leave + Pension + Additional Benefits We are working on behalf of a leading National Charity to recruit an experienced IT Service Manager - User Experience and Software Assets to join their Technology team. This is an excellent opportunity for an experienced IT Service Management or Software Asset Management professional to take ownership of the organisation''s software, licensing and related services, ensuring they remain secure, compliant, cost-effective and aligned to business requirements. The Role You will take ownership of the strategy, governance and delivery of software and licensing services, working closely with internal teams, business stakeholders and external suppliers. A key focus will be managing software lifecycles, licensing agreements and vendor relationships, while identifying opportunities to rationalise software, reduce costs, improve compliance and minimise security risks. Although there are no direct line-management responsibilities, you will use your leadership, coaching and influencing skills to support colleagues and external partners and drive continuous improvement. Key Responsibilities Manage software assets, licences and related services across the organisation. Manage software lifecycles, including releases, updates, patching and end-of-life processes. Manage licensing agreements, renewals and ..... full job details .....