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Permanent

Sales Engineer - After Sales and Spares

Stourport-on-severn
money-bag 10000-500000 Annual
3057094800
Posted 2 days ago

Sales Engineer - After Sales and SparesLocation: Stourport Hours:Monday-Thursday: 7:30am - 4:00pm (30-minute lunch) Friday: 7:30am - 1:00pmWe are recruiting on behalf of a well-established manufacturing company seeking a Sales Engineer - After Sales and Spares to join their Sales team. This role focuses on supporting customers with technical sales enquiries, producing accurate and competitive quotations, and providing both commercial and technical support to new and existing customers. You will play a key part in maintaining strong customer relationships and supporting the business through efficient order processing and after-sales support.Key responsibilities include: Acting as the first point of contact for customer enquiries via telephone, email, and occasional face-to-face interactionUnderstanding, managing, and interpreting customer technical and commercial requirementsProducing layouts and costed solutions to meet customer needsPreparing clear, detailed, and accurate quotations and tenders in a timely mannerFollowing up quotations to secure profitable ordersMaintaining a strong level of product and application knowledgeProviding pre-sales technical support and product guidance to customersEnsuring orders are processed efficiently and that accurate information is passed to Design and Manufacturing teamsKeeping customers informed of order progress and resolving any issues promptlyMaintaining accurate and up-to-date records of enquiries, quotations, orders, and customer ac

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