We are pleased to be working with our client seeking an IT Operations Manager based in Northampton for one of our clients on a full-time permanent basis. Summary of the IT Operations Manager role Salary: £50,000 - £60,000 per annum Location: Northampton Type of Contract: Permanent Hours: 35-hour working week, Monday - Friday 9:00am - 5:00pm Benefits: 25 days holiday, Free onsite parking, Profit share scheme, Private medical, Company events Responsibilities of the IT Operations Manager Oversee the day-to-day operations of the company s IT infrastructure. Lead and develop the IT team, including performance management and training. Provide technical support and troubleshoot system and network issues. Implement IT, AI, and innovation strategies to enhance business performance. Manage, maintain, and optimise both on-site and cloud-based infrastructure. Participate in internal and external IT audits to ensure compliance. Develop, document, and continuously improve IT processes and procedures. Identify, assess, and manage operational and security risks. Manage IT vendors, contracts, and software licences effectively. Prepare and present monthly management and performance reports. Requirements for a successful IT Operations Manager Proven experience managing IT operations and leading a technical team. Strong knowledge of the Microsoft 365 platform, including Exchange, SharePoint, OneDrive, and Office. Technical expertise in networks, servers, and operating systems. Experience