Customer Account Manager
TEAM Energy is seeking a Customer Account Manager to join our sales team in Milton Keynes (Hybrid working 2 days office based per week). Salary: £35,000 - £45,000 Plus Uncapped Commission (c£8,750 - £10,500) Hours of Work: 37 hours per week Contract Type: Permanent Your role will be to manage and grow a portfolio of business customers in the energy services sector. You will serve as the primary relationship manager for approximately 400 assigned customer accounts. In this hybrid role, you will be responsible for driving customer satisfaction, renewing service contracts, and identifying upsell opportunities, all while coordinating closely with our support teams to ensure excellent service delivery. The ideal candidate is a proactive account manager with a track record in B2B sales and account management (preferably in the energy or utilities industry), strong relationship-building skills, and the ability to meet retention and revenue growth targets. This position offers a competitive base salary plus commission, with on-target earnings aligned to achievable upsell and renewal goals. Customer Account Manager Key Responsibilities Account Portfolio Management Structured Account Reviews Contract Renewals Upsell and Cross-Sell Customer Onboarding and Profiling CRM Management Reporting and Communication. Customer Account Manager Required Experience B2B Sales/Account Management Experience: Minimum of 3 5 years of experience in B2B account management or sales, preferably in the ene
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