Your Role: Are you someone who loves helping teams make the most of their technology? We''re looking for a Business Technology Administrator who can empower our Sales and Marketing teams by guiding them through Salesforce and driving smarter, more efficient ways of working. This is a great opportunity for someone who enjoys problem-solving, improving processes, and who can communicate clearly, present confidently, and influence stakeholders at all levels. Key Details: Location: Thorncliffe Park, Sheffield.Hybrid:Office and home working. A minimum of 3 days a week working in our Head Office. Employees are able to utilise our office facilities more should they wish to. Contract: Permanent, 37.5 hours per week, Monday - Friday. Your Main Responsibilities: Manage and maintain the Salesforce environment and related systems.Act as the main point of contact for Salesforce queries, troubleshooting issues and escalating where needed.Support Sales and Marketing teams by delivering training, coaching, and clear user guidance.Build and maintain reports and dashboards to support data-driven decision making.Work on system improvements, small change projects, and contribute to larger technology initiatives.Gather and analyse business requirements, map processes, and recommend improvements.Create user stories, participate in Agile/SCRUM cycles, and test system changes.Maintain accurate customer data and support integration processes. What you need to succeed: Experience working with Salesf