Refugee and Asylum Seeker Liaison Officer

Client Local AuthorityJob Title Refugee and Asylum Seeker Liaison OfficerPay Rate 22.08 an hour PAYE/ 28.73 an hour UMBRELLAHours 36 hours Mon to Fri (08:45:AM - 05:00:PM)Duration Initial 3 Month ContractLocation HYBRID WORKING-Officers are working 2 days from home and 3 days at Hounslow House/outreach. Every Tuesday, all officers are requested to work from Hounslow House.Description PURPOSE OF ROLE: To support the development, delivery and co-ordination of non-statutory, borough wide issues in response to refugees, asylum seekers and evacuees living in Hounslow. All applicants must have have experience of both asylum and HfU(Homes for Ukraine) scheme please.KEY ACCOUNTABILITIES:To provide a first-class service to refugees and asylum seekers in Hounslow via telephone, in person, and online (via email; Hounslow Connect).To promote a philosophy of putting service user needs first at every opportunity, as well as being adaptable and flexible in how to approach day to day work, responding to changing priorities.To show good verbal and written communication skills, and ability to engage with people who are experiencing challenging circumstances, showing empathy and understanding.To link multiagency partners with the resident to show a considered and joined up approach to their situation.To work on the various aspects of the Homes for Ukraine scheme, including database management and engagement with sponsors, including home visits across the borough.To ensure casework is progress
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