This is a rare opportunity to shape how one of the UK''s most significant cultural organisations works behind the scenes at a time when AI and automation are reshaping how our teams work. You''ll deliver practical, cross-organisational projects that utilise AI to make the NT more efficient, sustainable and resilient - helping teams spend more time on the work that supports great theatre. You will be responsible for delivering strategic projects that enhance operational efficiencies across business operations functions (including Finance, IT and People) as well as theatre operations (including Front of House, New Work and box office). This includes planning, coordinating and delivering AI use case projects in the Business Operations and Support team roadmap. A key part of the role will be helping the NT explore AI responsibly, ensuring that new tools are used in ways that are practical, inclusive, secure and aligned with organisational policies. In this hands-on role, you will help us to: Deliver practical improvements that save time and reduce duplication Support teams to adopt simpler, more sustainable ways of working Use AI, digital tools and automation to improve everyday processes Strengthen organisational resilience through training, improved planning and documentation The successful candidate will have the following: Demonstrable experience in a similar operational role Strong analytical, problem-solving, and decision-making skills Experience managing projects from ..... full job details .....