Overview

We are seeking a skilled, experienced

e-Trade Business Analyst

to join our team in Manchester. The

e-Trade Business Analyst

will be responsible for designing, developing and embedding the generic elements of our functionality, test management and the continuous improvement of our e-commerce routes to market. The ideal candidate is detail-oriented, analytical, and has a deep understanding of customer behaviour. The goal is to improve the online quote, bind, amend and renewal experience for customers and to boost sales performance.What You’ll Be Doing

Analyse and understand the business’s needs and goals in relation to our online presence and functionalityDevelop and implement strategies to improve the performance of e-commerce platformsWork with cross-functional teams to ensure e-commerce strategies align with overall business objectivesConduct research on customer behaviour and market trends to inform e-commerce strategiesRecommend technology solutions to improve online customer experiences and business operationsPerform regular testing and analysis of the e-commerce capabilities to identify areas for improvementCreate detailed reports and presentations on e-commerce performance for business stakeholdersWork closely with IT and marketing teams to ensure seamless integration of e-commerce platforms and strategiesEnsure compliance with laws and regulations pertaining to e-commerce operationsOur Must Haves

Proven experience as a Business Analyst, preferably in e-commerce and particularly Acturis and Insurer Extranet platformsStrong understanding of business strategies, excellent analytical skills, and a good knowledge of e-commerce technologiesProficiency in data analysis and the ability to interpret and use data to drive decision-makingExcellent communication and presentation skillsAbility to work collaboratively with cross-functional teamsDetail-oriented and highly organizedKnowledge of customer behaviour and market trendsAbility to perform competitive analysis and identify market trendsStrong problem-solving skills and the ability to think criticallyWho We Are

Markel Corporation (NYSE – MKL) is a Fortune 500 company with over 60 offices in 20+ countries, a holding company for insurance, reinsurance, specialist advisory and investment operations worldwide.We are about people. We win together. We strive for better. We enjoy the everyday. We think further.What’s In It For You

A great starting salary plus annual bonus and strong benefits package25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leaveFantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan and other great benefitsThere are countless opportunities to learn new skills and develop in your career, with support to do just thatAre you ready to play your part? Choose

“Apply Now”

to fill out our short application so that we can learn more about you.Markel is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodations for applicants with disabilities. Please contact rec@markel.com or call 0161 507 5827 to request any accommodations needed for the application or interview process. This includes alternative formats of documents or information on how to apply offline.#PlayYourPartUKRole details

Seniority level: Mid-Senior levelEmployment type: Full-timeJob function: Research, Analyst, and Information TechnologyIndustries: Insurance

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