Operations Manager
London-Hybrid working
-65,000 - -75,000 + benefits
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The Opportunity
Viqu Energy are working with a growing independent B2B energy supplier supporting industrial and commercial customers with gas, electricity, and Net Zero solutions. We''re supporting them to find a Settlements Manager to lead a key function within the business.
This is a high-ownership role where you''ll influence settlement performance, reporting, and process improvement as the company grows.
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The Role
You will lead an experienced team delivering accurate and timely settlement across a growing portfolio. You''ll strengthen controls, enhance reporting, and drive continuous improvement across settlement and metering activities.
You will work closely with stakeholders to understand and communicate the financial impact of settlement performance and prioritise change.
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Key Responsibilities

• Own settlement performance, ensuring delivery to industry timescales and controls.
• Lead, coach, and develop a team of analysts.
• Oversee read performance from acquisition through to settlement.
• Maintain reporting and dashboards to identify trends and improvements.
• Partner with Finance on settlement variances, risks, and impacts.
• Improve processes, controls, and automation.
• Act as escalation point for complex issues and coordinate resolution

About You

• Experience leading settlements, metering, or billing teams in the UK energy market.
• Able to translate operational activity into financial impact and risk.
• Track record of process improvement and data-led change.
• Confident leader with strong stakeholder management skills.
• Analytical with strong Excel and data handling skills.

Why Apply?

• High-impact role with real ownership.
• Opportunity to shape processes in a growing business.
• Collaborative environment with competitive salary and benefits.

Sound good? Send your CV to Lily at Viqu Energy today.