Your new companyYou will be joining Birmingham City Council, working within a specialist team that protects the rights and wellbeing of private tenants across the city. The service plays a crucial role in investigating illegal eviction, preventing harassment, and ensuring landlords meet their legal responsibilities. You will be part of a high impact, public-facing service that makes a real difference to residents in vulnerable housing situations. Your new roleAs a Private Tenancy Officer, you will be responsible for investigating allegations of harassment, unlawful eviction, and other breaches of housing legislation. Your role will involve interviewing tenants, landlords, and other parties, gathering and assessing evidence, preparing formal reports, and issuing cautions where required.You will provide expert advice to the public, landlords, partner organisations, and other professionals on private tenancy matters. You will represent the Council in court action relating to delegated legislation, support tenants in challenging unlawful rent increases, and assist in preparing Rent Repayment Order applications.You will ensure notices served on tenants comply with legal requirements and alert homelessness services when intervention is needed. The role also involves contributing to policy development, maintaining partnerships with statutory and voluntary agencies, and promoting awareness of tenant rights across the private rented sector. You will be expected to manage case informat