The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don''t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. We are looking for an impactful Director of Enterprise Services to shape and deliver our Enterprise Technology strategy. From Cloud and Infrastructure to Service Desk and Identity Management, you''ll oversee the teams that keep our systems resilient, secure, and customer-focused. You''ll work closely with business and tech leaders to drive innovation, enable change, and ensure our platforms are built to last. If you''re passionate about making complex systems run smoothly and empowering teams to deliver real impact, this could be your next big move! RESPONSIBILITIES Lead a team of senior technology leaders across Enterprise Services including production support, release and deployment, service desk, identity and access management, governance, cloud and infrastructure, enterprise platforms, quality engineering, and delivery of the central IT change portfolio. Ensure clear direction and strong alignment with the bank''s wider business goals and priorities. Strengthen service resilience and collaboration by ensuring Enterprise Services are stable and reliable, while fostering a culture of teamwork that enables technology and change teams to deliver meaningful value to customer