Customer Service Executive Enderby, hybrid after 6 months £26,000 - £30,000 Full Time, Permanent Do you love providing genuine, high-quality service but hate the idea of being stuck on a headset taking endless transactional calls? We are working with a long-established, market-leading business turning over £25m annually. My client puts quality over quantity it is at the heart of everything they do. They are now looking for a Customer Service Executive to service their business customer needs. This isn t a call-centre role. You will be given the time and autonomy to build rapport, solve problems, and deliver the kind of service that leaves a lasting impression. If you are someone who thrives in a people-focused environment, values doing things properly, and takes pride in servicing customer needs, this is the role for you! The roleHandling inbound calls and emails from existing customersProviding support, handling general account queries including sales administrationResolve queries in a timely and professional manner, ensuring customer satisfactionProcess customer orders efficientlyWork closely with internal teams to maintain smooth service deliveryMaintain accurate records and follow company procedures using CRM softwareContribute ideas to improve the customer experience The candidatePrevious customer service skills (B2B) is essentialStrong rapport builder, someone bubbly/ chatty would suit this roleExcellent written and verbal communicationStrong attention to detail