Senior Associate - Systems (Application Support)Location: West LondonSalary: £27,500 per annumContract: 12-Month Fixed-Term ContractWorking Model: Fully Office-BasedOverviewWe are seeking a Senior Associate - Systems (App Support) to join a busy and fast-paced banking environment on a 12-month fixed-term contract. This role will focus on providing day-to-day support across core banking systems, ensuring smooth operations across multiple business functions including Front Office, Back Office, Treasury, Finance, and Operations.This is an excellent opportunity for someone with systems support experience within banking looking to develop their technical and functional knowledge further.Key ResponsibilitiesProvide user support for core banking systems, including troubleshooting and issue resolutionSupport applications including Core Banking, Treasury, SWIFT, Nostro Reconciliation, and AML systemsManage user access and system administrationSupport system enhancements, customisations, and ongoing projectsConduct UAT testing and assist with implementation of new systems/modulesInvestigate, escalate, and resolve critical system issues within defined timelinesProduce reports and MIS using SQL/Oracle toolsSupport internal and external audit requirementsLiaise with internal teams, offshore support, and third-party providersDeliver training and guidance to system users across the businessMaintain accurate documentation and recordsRequirementsExperience supporting banking systems (ideally