Are you looking for a role where accuracy really matters and where you can make a genuine difference to people''s day-to-day experience at work? If you enjoy solving problems, working with data and helping customers understand their pay, this could be a great fit for you. You''ll join a friendly and committed payroll team within Transformative Business Services (TBS), where we take pride in delivering a reliable and trusted service. Working on behalf of our client MPS, supporting a workforce of circa 85,000 employees across three payrolls and two pensioner payrolls, you''ll play an important role in ensuring colleagues are paid accurately and on time. You''ll be part of a supportive culture where colleagues share knowledge, help each other out and work together to provide a great service to our customers. This is a full time hybrid role, with Newport as your base, and you''ll be in the office twice per week on Tuesday and Wednesday and working from home the rest What you''ll be doing: Delivering accurate weekly and monthly payrolls within agreed deadlines and in line with legislation, terms and conditions, audit requirements and service level agreements. Investigating and resolving complex pay queries, ensuring customers understand changes that affect their pay. Processing payroll transactions including employment and personal changes, statutory payments, pension contributions, ad hoc payments and deductions, and termination payments. Validating temporary and permanent ..... full job details .....