Sales Administrator Banbury - 100% office based. 27,000 per annum plus bonus The Role We are seeking an organised and proactive Sales Administrator to join our team. This is a key support role within the business, ensuring that customer enquiries and orders are processed efficiently from initial contact through to production and invoicing. As the central link between customers, distributors, the regional sales team, production, and finance, you will help ensure a seamless customer experience and accurate internal coordination. This is a role within a stable and structured environment. Key Responsibilities Sales and Order Processing Handling incoming leads from direct customers and forwarding qualified enquiries to the regional sales team Receiving and processing orders from distributors Receiving orders directly from the regional sales team Liaising with the sales team to coordinate installation dates Sending confirmed orders to production for machines to be calibrated and prepared Raising and issuing invoices accurately and in a timely manner Customer and Internal Communication Acting as a first point of contact for customer and distributor queries Managing the shared sales email inbox Taking incoming calls and supporting other departments when required Maintaining clear communication between sales, production and finance Systems and Administration Managing and updating the CRM system Ensuring customer records and sales data are accurate and up to date Providing gener