Customer Services Assistant
Front of House / Reception and Concierge Assistant (Temporary Maternity Cover)Location: Trafford Park, Manchester Contract: Temporary (3 9 months) Hours: 22 hours per week Pay: £13.45 per hourAbout the RoleWe re looking for a confident, friendly, and proactive Front of House / Reception and Concierge Assistant to provide exceptional customer service during a maternity-leave period. You ll be the first point of contact for visitors, ensuring a warm welcome and smooth experience throughout their visit.Key ResponsibilitiesFront of house support greeting visitors, managing check-ins, and maintaining a professional reception areaReception duties answering calls, handling enquiries, managing bookings, and providing general administrative supportConcierge-style service assisting guests, offering information, and ensuring a high?quality customer experienceCustomer service resolving queries, supporting the team, and representing the organisation positivelyShift PatternYou will work 3 shifts per week, totalling 22 hours, on a rotating schedule:1:30pm 8:00pm10:00am 6:00pmEvery other Saturday: 10:00am 6:00pmAbout YouWe d love to hear from you if you are:Customer-focused with a warm, approachable mannerOrganised and reliable with strong attention to detailConfident using reception systems and handling enquiriesAble to work independently and as part of a small teamWhy Join Us?Competitive hourly rateSupportive team environmentVaried and engaging front-of-house roleIdeal for someone seeking
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