Situated in the heart of the City, in the former Midland Bank headquarters, The Ned houses Ned''s Club, a private members'' space, gym and rooftop, alongside a public spa, ten restaurants and bars and 250 hotel bedrooms.Do you want to join one of the best places to work in hospitality?What''s the role?Reservation and Guest Experience Agent - immediate start availableWhere will you be working?Going above and beyond for our guests is our Guest Experience team. This group of customer service professionals always go the extra mile to make our guests'' time with us special.What will you be doing? Excellent customer service is in your DNA, and you''ll be providing this to our guests and membersYou''ll be looking after all incoming calls and emails for reservations, encompassing our restaurants, rooms, member services, and spaShifts vary between 0700 2300, and occasional night shiftsWhat can The Ned give you?Salary of £15.35/hour (including service charge)Complimentary meals in our friendly team restaurant, Neddy''s including monthly payday breakfastExciting learning and development programmes to help progress your careerExclusive rates at The Ned for staying and eating for you, your family and friendsWellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discountsYour birthday off after a year of service and more holiday after five yearsPaid volunteer dayRefer a friend schemeRegular social events, including an annual pool party