Role: IT Service Manager Ref: 8496 Pay Rate: Competitive Attractive PAYE day rate, with flexible holiday pay IR35: In scope Hours: 37 hours per week Length of Contract: 6 months Location: Aberdeen Working Arrangements: 3 days on site per week Security Clearance: BPSS IT Service Manager Triumph Consultants are recruiting for an experienced IT Service Manager to support a high-profile client. This is a hands-on role within a small organisation, responsible for establishing and managing a centralised digital and IT demand management function. You will create a single point of entry for all IT and digital requests, ensuring demand is captured, assessed, prioritised and directed appropriately. This is an excellent opportunity for a proactive IT Service Manager to establish a vital function, bring structure to digital demand and make an immediate impact. Key Responsibilities: Establish and manage a centralised IT and digital demand management process. Triage incoming requests, resolving issues directly or coordinating with suppliers and service providers. Manage the commissioning of work, from initial business requirements and funding through to approval, delivery and service acceptance. Ensure appropriate investment approvals and governance requirements are met. Maintain demand records, monitor capacity and provide clear reporting to support prioritisation and forward planning. Engage senior stakeholders to assess competing demands and agree priorities. Produce digital portfolio ..... full job details .....