Permanent
Senior Meeting and Events Sales Coordinator
Byfleet
225225065
Posted 3 days ago
Senior Meeting and Events Sales Coordinator
Competitive Salary
Weybridge
4 Star Hotel
The Client
Our client are a highly reputable 4 star hotel in Weybridge
The Role
As Senior Meeting and Events Sales Coordinator your role will support the Meeting, Events & Reservations Sales Manager (ME&RSM) to develop and drive the Meetings & Events & Room Reservation revenues, together with maximising guest experiences within the hotel.
You will need to have held a Senior Coordinator level role previously or Assistant Sales Manager role from a relevent hotel/ venue.
RESPONSIBILITIES:
As Senior Meeting and Events Sales Coordinator you will be responsible:
- To have a good knowledge of all Hotel facilities, tariffs and rates in order they are sold to their best advantage.
- To send proposals, chase enquiries and obtain signed contracts within a timely manner as per the hotel’s procedures.
- To develop a good knowledge of the local area, local competitors and regular clientele to enhance services provided to the guests.
- To create the right customer care attitude towards all clients whilst maximising client satisfaction.
- To create the right customer care attitude towards all clients demonstrating the ability to create rapour over the phone.
- To manage the issuing of function sheets on a weekly basis.
- To deputise in the absence of the Meetings & Events Sales Manager.
- Follow hotel strategies when handling enquiries to maximise occupancy and rooms profitability for accommodation & conference, ensuring a good understanding of departmental budgets/targets.
- Provide support to the reservations team, handling enquiries when necessary as per set procedures/strategies.
- To conduct sales show rounds (site visits) with maximum effectiveness.
As Senior Meeting and Events Coordinator you will need:
- o Organisation and time management skills
- o Strong Communication skills – written and verbal o Efficient in using Microsoft office and computer applications o Administration and problem solving skills o Ability to work to deadlines
- o Customer focused o Attention to detail
- o Driven towards maximising sales and meeting departmental budgets o Understands and follows departmental SOP’s
- o Team player
- o Professional and committed
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