Do you have experience in customer service environment and have got the want to help peopleAre you happy working on the telephone dealing with inbound calls and enquires whilst also making outbound calls to lapsed customers to promote the business and maintain relationships (Full training will be given)Our client, who specialises in providing services that make a difference to the environment and an essential service for domestic customers is growing the team and alongside offering great benefits the opportunity to train in sales and customer service to build on your career too!DutiesDealing with business inbound calls and divert to other teamsSupport the Manager to implement the sales growth strategySpeaking lapsed customers to win back and promote additional servicesTo grow and develop new customer base in areas of low penetrationTo ensure the highest levels of customer satisfaction are maintainedTo develop and maintain existing customer baseTo support the development of the sales through targeting prospective and existing /lapsed customers within chosen markets to create relationships and secure new business.Manage the sales pipeline of leads from the company data, self-generated, marketing and other sources across the business including inbound calls.Cross and up sell new products and services to new and existing customer base.To effectively communicate with all functions within the business to ensure customer satisfaction is guaranteed.Ensure all customer activity is ..... full job details .....