Service Advisor Renault Watford (WD18) £34,750 pa + bonus, overtime and ECOP Company Car OTE £41,700 pa Full-time, Monday to Friday, 8:00am 6:00pm + 1-in-3 Saturdays Join Our Aftersales Team Renault Watford is looking for an experienced Service Advisor to join our welcoming Aftersales Team. You''ll be part of a supportive dealership environment where delivering a professional, organised and customer-focused experience is at the heart of what we do. Working closely with customers, Technicians and colleagues across the dealership, you''ll help ensure every service and repair journey runs smoothly from booking through to vehicle collection. What You''ll Do Manage customer communication both face-to-face and by telephone Book vehicles into the workshop, prepare estimates and complete invoicing Liaise with Technicians to monitor progress and communicate updates Keep customers informed throughout the day and obtain authority for additional work where required Manage courtesy car bookings and customer handovers Use dealership systems such as Kerridge, Autoline, Keyloop/CDK or similar platforms Promote relevant products and services in a professional and customer-focused manner What We''re Looking For We''re keen to hear from candidates who can demonstrate: Previous experience as a Service Advisor, Senior Service Advisor, Service Reception Advisor or similar Aftersales role Confidence managing customer communication in a busy dealership environment Strong organisational ..... full job details .....