A growing product-based business in Swindon is expanding their Customer Service function! Your new company You''ll be joining a dynamic organisation dedicated to delivering outstanding service to its loyal customer base. Known for its collaborative culture and commitment to excellence, the company puts strong customer relationships and operational efficiency at the heart of everything it does. Your new role As a Customer Service Advisor, you''ll take full ownership of a portfolio of customer accounts and driver routes. Your key focus will be maintaining and growing long-standing client relationships while ensuring seamless day-to-day operations. From processing orders and coordinating deliveries to resolving queries and working closely with drivers, you''ll be an essential link between customers and the wider team. Your role will be based on site in the office, Monday to Friday, 8:30-17:00. What you''ll need to succeed You will have worked within a professional customer service environment previously (phone-based) and will therefore have excellent communication and relationship-building skills. You will have strong attention to detail and organisational abilities as well as a proactive approach to problem-solving and account retention. What you''ll get in return You will be offered a salary of just over £25,000 alongside a generous benefits package. You will be joining a supportive and professional team that values your input and contributions. There are opportunities for gr