1 / 2 Line Support Windows / Microsoft Salary: £30,000 - £38,000 Per Annum Location: Rainham, Essex Working set-up: Monday - Friday On-site Interview Process: One Stage - In Person Summary: Our Client is looking to strengthen their internal IT function with the appointment of a 1 / 2 Line Support professional. This is a varied, hands-on position suited to someone who enjoys solving technical issues, supporting users and getting involved with the wider IT environment. You''ll be part of a small IT function, working closely with an IT Specialist and external technology partners while taking responsibility for a range of day-to-day support and infrastructure tasks. It''s a great opportunity for a 1 / 2 Line Support professional who wants to build on their existing support experience and gain broader exposure across Microsoft technologies, infrastructure, cloud services and security. The Role: You''ll provide day-to-day technical support across the business while assisting with the administration and maintenance of the company''s IT environment. Your responsibilities will include: Providing 1 / 2 Line Support to users across the business (in person and remotely). Troubleshooting issues relating to Windows, Microsoft Office, Microsoft 365 and desktop hardware. Supporting and maintaining approximately 30 - 40 PCs / devices, alongside the company''s physical and virtual server estate. Assisting with the administration of Windows Server, Active Directory and Group Policy. ..... full job details .....